Privacy Policy
Last Updated: June 2026
At ZonMoto, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how ZonMoto collects, uses, stores, and shares your information when you visit our website, interact with our services, or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit ZonMoto.com, we may collect certain information automatically and directly from you.
Information You Provide
When placing an order, creating an account, subscribing to our newsletter, or contacting customer support, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order history
- Customer service communications
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Time zone
- Website activity
- Referring websites
- Pages viewed
- Session duration
This information helps us improve website performance and customer experience.
2. How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Deliver products and services
- Provide customer support
- Verify transactions
- Prevent fraud and abuse
- Improve website functionality
- Personalize shopping experiences
- Send order updates
- Provide marketing communications (where permitted)
We only process personal information when there is a lawful basis to do so.
3. Payment Security
We do not store full credit card information on our servers.
Payments are processed securely through trusted third-party payment providers.
Depending on your chosen payment method, payment processing may be handled by:
- Shopify Payments
- PayPal
- Stripe
- Klarna
- Other authorized payment providers
These providers process payment data according to their own privacy and security policies.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember customer preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve website performance
- Deliver relevant advertising
Cookies may be placed by:
- ZonMoto
- Shopify
- Google Analytics
- Meta (Facebook)
- Other authorized analytics and advertising providers
You may disable cookies through your browser settings; however, certain website features may not function properly.
5. Analytics & Advertising
We use third-party analytics and advertising services to better understand website usage and improve marketing performance.
These may include:
- Google Analytics
- Google Ads
- Meta Pixel
- Microsoft Advertising
- Email marketing platforms
These providers may collect information regarding your interaction with our website in accordance with their own privacy policies.
6. Sharing Personal Information
We do not sell personal information to third parties.
We may share information only when necessary with:
- Payment processors
- Shipping carriers
- Logistics partners
- Customer service providers
- Fraud prevention services
- Marketing and analytics providers
Information is shared only to the extent necessary to provide our services and fulfill legal obligations.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and accounting obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized.
8. Your Privacy Rights
European Economic Area (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of personal data
- Restrict processing
- Object to processing
- Request data portability
California Residents (CCPA)
If you are a California resident, you may have rights regarding:
- Access to personal information
- Deletion requests
- Information disclosure
- Non-discrimination when exercising privacy rights
9. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect your personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable precautions to protect their account credentials.
10. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party services they access.
11. Children's Privacy
ZonMoto products and services are intended for adults.
We do not knowingly collect personal information from individuals under the age of 16.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect:
- Legal requirements
- Business operations
- New technologies
- Service improvements
Any updates will be posted on this page with a revised "Last Updated" date.
13. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.
ZonMoto International Limited
Registered Office:
No. 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong
Email: