Terms & Conditions

Last Updated: June 2026

Welcome to ZonMoto.com. This website is owned and operated by ZonMoto International Limited.

Throughout the website, the terms "ZonMoto", "we", "us", and "our" refer to ZonMoto International Limited.

By accessing, browsing, or purchasing products from this website, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies referenced on this website.

If you do not agree with these Terms, please do not use our website or services.

1. About ZonMoto

ZonMoto is an online retailer specializing in electric mobility products, including but not limited to:

  • Electric Scooters
  • Electric Bikes
  • Mobility Accessories
  • Replacement Parts
  • Related Mobility Products

We work with various manufacturers and brands to provide products to customers in Europe, North America, and other supported regions.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or the age of majority in your jurisdiction.
  • You have the legal capacity to enter into binding agreements.
  • Any information provided by you is accurate and complete.

Parents or legal guardians are responsible for any use of our products by minors.

3. Product Information

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.

However, we do not guarantee that:

  • Product descriptions are completely error-free.
  • Product images perfectly represent actual product appearance.
  • Specifications remain unchanged by manufacturers.

Manufacturers may update products without prior notice.

ZonMoto reserves the right to correct errors, inaccuracies, or omissions at any time.

4. Orders & Acceptance

Placing an order does not automatically constitute acceptance of that order.

We reserve the right to:

  • Refuse any order
  • Cancel any order
  • Limit quantities purchased
  • Request additional verification information

Orders may be cancelled if:

  • Payment cannot be verified
  • Inventory becomes unavailable
  • Pricing errors occur
  • Fraudulent activity is suspected

If an order is cancelled after payment has been received, a refund will be issued.

5. Pricing & Payment

All prices displayed on our website are shown in the selected currency and may include or exclude taxes depending on your location.

Accepted payment methods may include:

  • Credit Cards
  • Debit Cards
  • PayPal
  • Klarna
  • Shopify Payments
  • Other approved payment providers

We reserve the right to change prices without prior notice.

6. Shipping & Delivery

Shipping and delivery terms are governed by our Shipping Policy.

Estimated delivery dates are provided for reference only and are not guaranteed.

ZonMoto shall not be liable for delays caused by:

  • Carriers
  • Customs authorities
  • Weather conditions
  • Natural disasters
  • Force majeure events
  • Other circumstances beyond our reasonable control

7. Warranty

Eligible products may be covered by manufacturer warranties and/or ZonMoto warranty programs.

Warranty terms are governed by our Warranty Policy and any product-specific warranty information displayed on the product page.

Warranty coverage does not apply to:

  • Normal wear and tear
  • Misuse
  • Unauthorized modifications
  • Accidental damage
  • Improper maintenance

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Trademarks
  • Images
  • Product descriptions
  • Graphics
  • Website design
  • Written content

is owned by or licensed to ZonMoto and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Use

You agree not to:

  • Violate any applicable laws or regulations
  • Interfere with website security
  • Upload malicious software
  • Attempt unauthorized access to systems
  • Use the website for fraudulent purposes
  • Misrepresent your identity

We reserve the right to terminate access for violations of these Terms.

10. Limitation of Liability

To the maximum extent permitted by applicable law, ZonMoto shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Data loss

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

11. Product Use & Safety

Electric scooters and electric bicycles involve inherent risks.

Customers are responsible for:

  • Following local laws and regulations
  • Wearing appropriate safety equipment
  • Operating products safely
  • Performing routine maintenance

ZonMoto shall not be responsible for injuries or damages resulting from improper use of products.

12. Third-Party Links

This website may contain links to third-party websites.

ZonMoto is not responsible for:

  • Third-party content
  • Privacy practices
  • Services provided by third parties

Users access such websites at their own risk.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of any revised Terms.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

For customers residing in the European Union, United Kingdom, Canada, or the United States, applicable mandatory consumer protection laws within your jurisdiction shall remain unaffected.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

ZonMoto International Limited

Registered Office:

No. 99 King Fuk Street, San Po Kong, Kowloon,Hong Kong

Email:

info@zonmoto.com